Power of Praise

Hands up if you think lots of nice thoughts about people but don’t always share them? Some clever statistician has worked out that performance at work increases by 39% when we give informal feedback about people’s strengths compared to a decrease of about 27% when we give feedback focussed on what people don’t do well. I run coaching workshops for managers to get quality feedback happening more often in their organisations. Last week I was with RBS in Bristol... Read More